Privacy Policy

Welcome to the EcoTrade Digital Product Passport (“DPP”) Platform. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using the platform.

The EcoTrade DPP Platform provides Digital Product Passport services supporting product traceability, sustainability transparency, compliance information, and circular economy initiatives.

By using this platform, users acknowledge and accept the practices described in this Privacy Policy.

When users access the platform, EcoTrade may collect limited information necessary to operate and secure the platform.

This may include:

• name and organization (for registered users),

• email address,

• account credentials,

• user role and access permissions,

• IP address,

• browser and device information,

• login timestamps,

• platform interaction logs,

• uploaded documents or records.

Some information may be automatically collected for security and system administration purposes.

Information collected through the platform may be used to:

• provide access to Digital Product Passport services,

• manage user accounts and permissions,

• maintain platform security,

• monitor unauthorized access attempts,

• improve platform performance,

• support compliance verification activities,

• facilitate communication with users,

• generate technical analytics and usage statistics.

The platform may contain product-related information submitted by manufacturers, importers, distributors, or other economic operators.

This may include:

• product identifiers,

• material composition,

• sustainability indicators,

• compliance documentation,

• supply chain information,

• lifecycle data.

EcoTrade acts as a technical infrastructure provider and does not independently verify all information submitted by third parties unless explicitly stated.

Data may be processed based on:

• user consent,

• contractual necessity,

• legitimate interests related to platform security and operation,

• compliance with applicable legal or regulatory obligations.

EcoTrade may share information with:

• authorized regulatory authorities,

• customs administrations,

• market surveillance authorities,

• technical service providers supporting platform operation,

• hosting and cybersecurity providers.

Information is shared only where necessary and in accordance with applicable legal requirements.

EcoTrade does not sell personal data to third parties.

Platform infrastructure and data storage may involve international data transfers where necessary for platform operation.

EcoTrade applies reasonable safeguards to protect information during such transfers.

Information is retained only for as long as necessary to:

• operate the platform,

• comply with legal obligations,

• support security monitoring,

• maintain Digital Product Passport records,

• support audit and traceability functions.

Retention periods may vary depending on the type of information and regulatory requirements.

EcoTrade implements technical and organizational measures designed to protect platform information against unauthorized access, alteration, disclosure, or destruction.

These measures may include:

• encrypted communications,

• role-based access control,

• authentication systems,

• activity logging,

• cybersecurity monitoring,

• secure cloud infrastructure.

Despite these measures, no digital system can guarantee absolute security.

Depending on applicable legislation, users may have rights including:

• access to their personal data,

• correction of inaccurate information,

• deletion of certain data,

• restriction of processing,

• objection to processing,

• data portability.

Requests related to personal data may be submitted using the contact details below.

The platform may use cookies and similar technologies to:

• maintain user sessions,

• improve platform functionality,

• analyze traffic and usage patterns,

• support security monitoring.

Users may manage cookie preferences through their browser settings.

The platform may contain links or integrations with third-party services. EcoTrade is not responsible for the privacy practices or content of external platforms.

Users should review the privacy policies of third-party services separately.

Certain Digital Product Passport records, product information, supply chain events, and compliance data available on the platform may be fictional or simulated for educational, research, pilot, demonstration, or training purposes.

These environments may be used in customs, sustainability, or regulatory training exercises.

EcoTrade reserves the right to update or modify this Privacy Policy at any time.

Updated versions will be published on the platform with the revised effective date.

For questions regarding this Privacy Policy or data protection matters, please contact:

EcoTrade DPP Solutions
Email: privacy@ecotrade-dpp.eu
Website: www.ecotrade-dpp.eu